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5

Joe was prompt and very courteous!

5

Faster than estimated service and an efficient and friendly technician!

5

When my car wouldn’t start in Rochester, Virgil’s Towing came and tried to get it to start, making sure it wasn’t the battery, and tried to manually start the starter. When neither of those worked, he towed it to the shop and they had it fixed in a day and a half for a fair price. Will use this shop again.

5

Very seldom do I say this about a repair. Exceeded my expectations and Below estimate

4

They were honest. Kept to estimate.

5

Virgil's was great!! My alternator went out. They got my car after 330 P.M. and had it ready for me by 8:30 A.M. the next day. They took the time to answer all the silly questions I had about making a car last, and they explained everything they did to my car and why. I highly recommend.

4

Lack of communication through out the whole ordeal. My radiator was leaking but the tech called me up and said “I put a new battery in your car but did you know you have a leak in your radiator..” I replied, “yes that is why it is there.” 🤦‍♀️ Everything turned out. It was fixed in a timely matter.

5

Wonderful caring atmosphere! Excellent knowledge in the technicians 💯👌✅

5

They were fast at diagnosing my issue and fixed it super quick. They picked me up from work. Great customer service

4

so had I van towed to Deircks foreign auto today by Issiah. was charged $200 for a tow that 3 weeks ago by you guys cost me $144. the guy had his girlfriend in the truck and I had to listen to nasty rap music and it was very obvious that he had no idea what he was doing! lucky that me and my van made it there safely. I will be calling to talk to management on Monday.... so after this review the manager called, apologized, and is refunding my money for the tow......and doing the right thing. greatly appreciated!

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