First time visit, long time new customer. I stopped in to get a "noise" checked out, hoping to at least get it inspected to see what it was and make arrangements for a later date for report. Much to my pleasant surprise, they determined it was my exhaust system, gave me a quote (felt reasonable and in line) and got right to replacing it and got me on the road. Front desk friendly and efficient (and a good sense of humor). I will continue to go to them for future necessary repairs and/or maintenance.