Austin E. pulled my plow that was stuck off my driveway in a tough spot. He thought about all the options and decided to use angles with a cable and tree to move it sideways. Worked like a gem. He was very professional and polite, and patient even though AAA did not relay all the information they should have and it required a second trip. He is a great rep for Virgils, even during the most stressful week with the blizzard, and used excellent skills to get me out of a jam. He deserves recognition.
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- Virgil's Auto Repair and Towing