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5

James was fast, friendly, and courteous! Highly recommended!

5

James was great

5

Let us begin with Punctuality. Here I am at 7:45 on one of our coldest nights in a neighborhood I don't know and guessing that it will take forever to get a tow. Scott was there within 1/2 hour which by my towing experience is like RIGHT AROUND THE CORNER. He was on it. My battery was so dead he had to recharge his portable battery, once for sure, maybe twice, I don't know. I was frantic. Which leads me to point number two: Professionalism. I had just had a very unnerving experience in a strange area on a cold night and I was a MESS. Scott was super calm, explained and kept explaining to me what was going on, what was happening next. I totally trusted this guy. He was respectful, calming, assuring and completely in charge of the situation. I just turned it over to the universe and scott. Which brings me to overall quality. I have heard good things about Virgil's but not really had any experience of my own til tonight. If this young man is emblematic of what your company stands for, how they operate, you need about ten more of him, cause he is wonderful. you have a good thing in him and I hope he also has a good thing in you because tonight, your team made my life a little calmer, alot better and frankly, a lot more likely to believe that people still want to help each other. Thank you.

5

Scott Hameister was my gol darned knight in shining armor tonight. My alternator went out on my car on, OF COURSE, one of our coldest nights, and he arrived very quickly and just got right to work. He calmed me down and i was very confident that he was going to get my car where it needed to be. He worked quite diligently to get a charge so he could better position the car to tow it. He was CALM and CONFIDENT and I was thanking the universe this guy was in charge. After he got the car on the bed he volunteered to drop me somewhere or stay and wait til my ride came. He really was very accommodating. Everything I have heard about Virgil's is TRUE and this young man was a shining example of what makes your company so good. I do very much wish all of you all the best. But especially Scott. He's a rockstar.

5

Scott was very calm and efficient with my vehicle. Greatly appreciated the timely manner and quality of the service provided by this company.

5

Jody was effecient and timely. I felt that he was very competent and knowledgable in assessing the problem. I appreciated his recommendation about the need for a new bastery. I did not feel pressured to do so but I was greatfull that he could provide that service. Thank you!

5

Fast service! Got my car jumped when no one else could! Jody was fantastic couldn't say more better things about the sevice!!!!

5

Virgil’s auto care has a wonderful staff. I was in and out . Thank you for taking care of my Kia

5

Great service!

5

Great experience!

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