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5

I didnt catch the tow truck driver's name I feel real bad about that. But he was great! Friendly, knowledgeable, down to earth. Made me feel super comfortable. Ron at the desk was great, worked hard to find some tires for me at decent price and discount. Joked and was friendly...offered coffee...I even laid on the couch and took a nap while the guys worked. Service guys were cool and everyone made it a much more tolerable experience considering my day. Definitely will recommend Virgil's in the future! Thanks guys!

5

great service!!

5

Joe was prompt and very courteous!

5

I've worked with Virgils for years, towing and jumping, so when my father-in-law needed some diagnosis before leaving town I knew who to call. Even after a weekend full of towing I got in immediately, got diagnosed inside 2 hours and fixed inside of 4.. and the charge was well under the estimate.

5

Faster than estimated service and an efficient and friendly technician!

5

When my car wouldn’t start in Rochester, Virgil’s Towing came and tried to get it to start, making sure it wasn’t the battery, and tried to manually start the starter. When neither of those worked, he towed it to the shop and they had it fixed in a day and a half for a fair price. Will use this shop again.

5

Very seldom do I say this about a repair. Exceeded my expectations and Below estimate

4

They were honest. Kept to estimate.

5

Virgil's was great!! My alternator went out. They got my car after 330 P.M. and had it ready for me by 8:30 A.M. the next day. They took the time to answer all the silly questions I had about making a car last, and they explained everything they did to my car and why. I highly recommend.

4

Lack of communication through out the whole ordeal. My radiator was leaking but the tech called me up and said “I put a new battery in your car but did you know you have a leak in your radiator..” I replied, “yes that is why it is there.” 🤦‍♀️ Everything turned out. It was fixed in a timely matter.

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