Incredibly poor customer service. The owner in particular is incredibly aggressive and not customer service oriented at all. If you go to Virgil's you better hope that you don't have a problem because there will be no effort to resolve it. While Virgil's may have had a good reputation at one time the current owner/manager, Ron Nelson, is doing everything he can to destroy it. I would never visit this place and business and if I needed an emergency tow I would try and find any other service in the area.