Rochester Auto Repair

Everyone was very helpful. It was an awful experience I was going through. The staff were all very helpful and put me at ease. Thank you!

Friendly,professional Alex was there in15 mins Check alternated, ok. Said might just need charge was 4 1/2 yrs on 5 yr battery. Said would take45min. I said go and change.I don’t wanna worry about it in the future Great job. Thanks Alex.

I made a call today to help with a flat tire. I am hours away from home. ALEX was great he was friendly, he called me a few times to let me know where and when he'd arrive. This was a very great experience and this was taken care of very fast. I highly recommend Virgil's to future customers, and if your lucky you'll get Alex! Thanks again Virgils. (Give alex a little raise)

Had to use AAA/Virgil's towing tonight; the keys were locked in the car! Virgil's towing responded quickly. Brayden was fantastic. He was fast, friendly, courteous, efficient and professional. He even showed my three year old granddaughter the flashing lights on his truck. Thanks, Virgil's!

We were in town for a convention and when we went to leave on Sunday our vehicle didn't start. We called Virgil's right away Monday morning. Had them tow through AAA and they showed up within the time frame and got right to work. The communication was top notch the repairs were made with the quickness and we were back on the road with a little more in our pockets than we anticipated. This was, hands down, the best customer service we have received at an auto repair shop.

When my car broke down in Duluth, MN today, I was sure glad that Virgils provided the service thru my AAA membership. Devin was top notch (very professional, very friendly and supportive to me and my wife). I appreciate it! Great job, Devin! The gal on the phone was also great! I can't say enough good things about this company. On a scale of one to ten they are about 11.

When my car broke down in Duluth, MN today, I was sure glad that Virgils provided the service thru my AAA membership. Devin was top notch (very professional, very friendly and supportive to me and my wife). I appreciate it! Great job, Devin! The gal on the phone was also great! I can't say enough good things about this company. On a scale of one to ten they are about 11.

I was given great service in a timely manner. That Virgil's had the availability, the part, and a shuttle was wonderful. The shuttle helped, also. A nurse from St Mary's lived in town and when I asked him which of the two mechanics I was thinking of using, he said, "Virgil's" My sister and I drove back to Chicago, with confidence, knowing my car had been thoroughly checked out and good to go.

I am very impressed with Devin from Virgil’s Towing. The whole process starting from me calling AAA all the way to Devin showing up was quick, friendly and great timing!! I would recommend this place to anyone!

Virgil's has always been my first stop when I need repairs on my many vehicles. I know the work will be done well I will be kept informed of new developments, and they let me stay in control of the process. Never feel pressured but get good information to make the right decisions