Rochester Auto Repair

I called aaa and they came quick and it was virgils towing company. Terry from St. Paul came fast and was he great. He jumped my car and got it started in no time. He also realized the tires had lost a lot of air due too the cold temperatures. He also put air in my tires really quick and gave me a bunch of tips on how to the car in top notch shape. I would decently use this company again. Terry was extremely helpful and went above and beyond.

I have been a AAA member for many years. Terry went above and beyond, I am so thankful. My car was siting on flat tires, needs breaks & was needed to be towed. He assessed the situation: put air in 3 tires, pushed it out of my garage, charged up my battery and towed it to my requested location. Thank you Terry for your commitment to great costumer service!

Have been a AAA member for many years and gifted my daughter Aiyana Machado with AAA. Today we requested service and had the best experience with your tower Terry. Great service!

Best in the world.

Excellent service. Fast and good pricing.

Amazing service! Everyone who helped us, did everything they could to reassure us and keep us calm in a stressful situation. They went above any beyond, we're so grateful they were able to help us!

Elliot was a quick worker and got to me in a timely manner.

I just can't say enough good things about McKenzie and Ben. McKenzie was a calm, kind and genuine voice on the line after we had been waiting for 3 hours for our roadside assistance company to figure things out on their end. She was reassuring and put me at ease. Ben was amazing. He went so above and beyond, he was kind, professional, genuine and everything we needed and everthing we didn't even know we needed in a stressful situation. I couldn't be more pleased with the service that was provided. If I could give more stars I would. I hope this conveys how grateful I am for eveything thing he did for us, if not I'd gush about them for as long as you'll listen!

After being left on the side of the road in the cold for 3 hours, and having other towing companies fall through and leave us stranded, calling Virgil's Towing and having Mackenzie at dispatch let us know help was on the way immediately was the best news of the day. Within 10 minutes, Ben from Virgil's was on the scene and quickly had us on our way. He was personable, friendly, and immensely reassuring that things would get taken care of. He went above and beyond to get our car taken care of and make sure that we were safe as well. It was a perfect experience from top to bottom.

Elliot came fast and explained clearly, he repaired our flat tire fast. Thanks!